Secondary name server trouble.

Hi folks,
I own a RAQ4 at rackshack and use their DNS server. The problem is that I host 3 ".ru" domains and our national register doesn't allow secondary name server in the same zone with primary so I use "ns4.nic.ru" as a secondary name server for them. It was ok for about 5 month but suddenly I start receiving automated messages from "ns4.nic.ru" that it can't obtain zone from primary server.

I have left following trouble ticket at rackshack:

Hello
Could you please allow zone transfer for ns4.nic.ru from ns1.rackshack.net for following domains:
www.artics. ru
www.kozerog.ru
www.isoflex.spb.ru
Reply from rackshack's support:
not understanding what you are needing.. are you wanting to remove these domains from DNS?
My next trouble ticket:
No, I dont need to remove those domains from DNS.

All I want is to allow zone transfer for ns4.nic.ru(194.226.96.8) because it is a secondary name server for those domains.
It worked ok for more than 5 month but last 3 days I receive error messages from admin of ns4.nic.ru that it cant update zone from primary nameserver.
And all I've got from them:
I am sorry not understanding what you are meaning by a zone transfer..
Could you please advice what should I tell to support.

Thanks in advance

 

 

 

 

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