Help with redirecting

I have perldesk set up and configured however there is one problem. One of the emails that perldesk sends tells the user to go to <domain/cgi-bin/helpdesk however when you do you get a 403 error.

I tried setting up an .htaccess file with DirectoryIndex pdesk.cgi but that didn't work. My host also modified the httpd conf file to accept pdesk.cgi as a default document this didn't work either.

I don't kow what else to do. I have tried the forums at perldesk.com and my hosts tech support. I am told these methods SHOULD work but they don't. Does anyone else have any ideas on what could be going on. Your input is appreciated. Thanks, Andrew

 

 

 

 

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