Slow speed to DV2!

Hello,

We have a server at the DV2 network like a lot of people here and their network speed is really amazing when it's working, but at times (2-3hs per day lately) it gets really slow. I mean so slow that we can't even get our email (it timeouts). I've contacted eServers.biz numours times about this problem and they have done what they can, but the problem is not on their network, it's on the route to it. From what I can gather from the traceroutes I think it's AGIS (possibly Telia), what do you think and what can be done about this?

Below are the traceroutes, first from us to our server, then from our server back to us.

========================
Us to Server
========================

1 <10 ms <10 ms <10 ms [edited]
2 61 ms 20 ms 20 ms [edited]
3 10 ms 20 ms 10 ms m-b-d1-geth2-2.se.telia.net [213.64.63.161]
4 10 ms 40 ms 120 ms m-b-d1-geth2-0.se.telia.net [213.64.133.241]
5 30 ms 20 ms 100 ms fre-b1-pos10-2.se.telia.net [213.64.62.169]
6 70 ms 20 ms 40 ms s-b3-pos13-0.telia.net [213.248.66.21]
7 30 ms 30 ms 30 ms s-bb1-pos1-2-0.telia.net [213.248.66.1]
8 30 ms 50 ms 50 ms kbn-bb1-pos3-1-0.telia.net [213.248.64.129]
9 120 ms 190 ms 120 ms nyk-bb1-pos0-2.telia.net [213.248.64.10]
10 120 ms 130 ms 170 ms nyk-i2-pos0-0.telia.net [213.248.82.10]
11 * * 541 ms 205.198.19.113
12 561 ms 551 ms 561 ms ge6-0.nyctic.cr.ticnycny.aleron.net [205.198.18.69]
13 560 ms 631 ms 631 ms pos1-0.nyctic.cr.wilherva.aleron.net [205.198.18.66]
14 571 ms 561 ms 641 ms pos1-0.herwil.cr.unaatlga.aleron.net [205.198.0.66]
15 561 ms 621 ms 611 ms ge6-0.atluna.ar.unaatlga.aleron.net [205.198.2.74]
16 571 ms * * ge1-1.atluna.as.unaatlga.aleron.net [205.198.2.40]
17 * 560 ms 561 ms 205.198.2.130
18 560 ms 571 ms 651 ms 209.51.139.238

========================
Server to Us
========================

1 209.51.139.233 (209.51.139.233) 0.437 ms 0.491 ms 0.353 ms
2 205.198.2.129 (205.198.2.129) 0.560 ms 0.530 ms 0.499 ms
3 ge6-1.atluna.ar.unaatlga.aleron.net (205.198.2.41) 0.503 ms 0.670 ms 0.445 ms
4 ge6-0.nyctic.ar.ticnycny.aleron.net (205.198.18.70) 18.542 ms 18.546 ms 18.505 ms
5 205.198.19.114 (205.198.19.114) 442.024 ms 440.304 ms *
6 * * nyk-bb1-pos2-2-0.telia.net (213.248.82.9) 438.973 ms
7 kbn-bb1-pos3-0-0.telia.net (213.248.64.109) 516.991 ms 518.382 ms *
8 s-bb1-pos0-1-0.telia.net (213.248.64.6) 525.661 ms 529.346 ms *
9 s-b3-pos5-0.telia.net (213.248.66.2) 531.473 ms * *
10 fre-b1-pos10-0.telia.net (213.248.66.22) 559.405 ms 597.661 ms *
11 m-b-c1-pos3-0.se.telia.net (213.64.62.170) 527.465 ms 538.028 ms *
12 * 213.64.133.242 (213.64.133.242) 518.672 ms 538.826 ms
13 * sbk1.m-sp.skanova.net (213.64.63.162) 539.486 ms 538.279 ms
14 * * *
[the rest has been removed since it's pingtimeout]

========================


If you look at the first traceroute, you will see that at #11 (205.198.19.113) the ping jumps up really high and even ping timeout's a couple of times.

If you look at the second traceroute, you will see that almost the same thing happens at #5 (205.198.19.114).

So the problem starts at:
205.198.19.113 and 205.198.19.114
Slow speed to DV2!

All thoughts and suggestions are highly appriciated.

Thank you in advance for your time and help.
Saeed

 

 

 

 

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