Confronting some problems

Im confronting a problem.....Im using plesk, I created a new email account and when I tried to enter by the webmail, dont recognize the email, dont let me in.
Any suggestion.
By the way.... With some domain that have my name server changed by 2 days ago still in the old server I ping the domain and looks like pointing the new server, but thats not real, still in the old server.
Any suggestion, I will be apreciate.

 

 

 

 

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