Hi, I have some problems with PerlDesk... The program was installed properly and everything seems to be fine but there are some posts/mails that can't be seen as answered and still are at "new" section. For example...i answered the post and i got back another from the same person...(lets say ..with another request)...it doesn't metter that i will answer to this (second) post because his post will still be shown in the "new/open"... Maybe someone knows how to put them into "ANSWERED REQUESTS" section...i was looking for some option in admin section, but to results. Thanks in advance! Regards