Alabanza's ordering system and fraud

I need to find other companies with Alabanza(if there are any) that have been bitten by the guy from Asia that has placed tens of thousands .01(sometimes 1.01) orders through Alabanza's ordering system. We just found out that we have been charged .30 for each of those transactions. So, we are talking many thousands of dollars here. We think Alabanza should be held responsible for this because their system allowed the orders to be placed with only an "x" given as account information. I have contacted Alabanza and they said that it is not their fault. They said that other client's of theirs have gotten their money back from the virtual banks because it is clearly fraud. The problem is our virtual bank does not see it that way. If someone has been able to get their money back, I need to know who their bank/card company is so that I may be able to put my company in contact with them.

This is most likely the last straw with Alabanza... We are now in the market for a new server provider...

 

 

 

 

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