Perldesk help needed
Since perldesk's forum is down I need to ask some help here.
I've just installed Perldesk and run into a problem with the mailing part. When a customer signs up for an account he/she should get a confirmation e-mail. Also when submitting a ticket he should get a notification as well as some of the staff. The problem is: staff receives e-mails but the customer doesn't. This is the case even when users are required to validate their e-mail address: they don't get a mail, so they can't validate, so they can't use the system at all.
I was browsing the forum but couldn't find a solution for this. Any idea?
