Cannot FTP

Hello,

I have one customer who cannot login through FTP.It works before but suddenly it wont work.I am using Linux as server platform .I have checked all the permission but no luck.It keep prompting for username and password.I can logon using the Cpanel username and password but using the same logon it wont work on FTP.

Any input?



Thanks


Andy

 

 

 

 

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