Server migration for 7 days ? Is that true.
I am new to web hosting. My new web host xxxxxx.net driving me crazy. Right now I can't access my site. They send me an email says :"..............Due to Unforeseen circumstances, the Server you are currently on has to Be decommissioned. The reason why we are doing this is because Downtime is Not an option with out company. We have to have this server completely Migrated to the new server by the end of the month. The server you are on is Hardware problems. " - Email dated August 24, 2003.
Is that true ? Do you need up to 7 days for server migration ? When i send them 3 email, they threaten to block my email from their support desk. That mean, I will not have anymore support for my 1 year account if I emailed them again. This is horrible.
Whenever have problem with their server, they will blame anyone else including my ISP and my PC. At the end, it is their server fault.