Disappearing accounts?

I'm a reseller on a host that is well spoken of here, so I'm not going to drag their name into this until they've had a chance to respond, but in the meantime, I'm freaking out...

THREE of my accounts have disappeared from my WHM.

*Poof* They were live active sites, and in my WHM. Now:

They are not listed in my WHM list of accounts and I didn't delete them!

If you go to the domain name you get a Cpanel message that "no website is configured at this address". eg http://www.missingdomain.com/

If you put the full url to a page eg http://www.missingdomain.com/index.html then you can see that the files are all still there.

Has anyone seen this happen? Any idea why it would happen? What can I do? Can I prevent this?

I am very unhappy about this, though better than if the files had all gone away....

( no missingdomain.com is just an example not one of my real problem ones )

 

 

 

 

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