basic htaccess/htpasswd problems

I'm trying to develop a client-access area for a client of mine, and it's on a web host I've never used before. The host prohibits most of the technologies that I would use to set up such a system, so I'm stuck with using htaccess/htpasswd files, which are completely new to me. And they're giving me an infuriating problem.

I've followed the instructions on the host's server exactly, and I've created the following htaccess file in the restricted directory:


AuthUserFile /.htpasswd
AuthGroupFile /dev/null
AuthName "Very Restricted Area"
AuthType Basic
require user ***content removed for security***


And I've created a single-line htpasswd file in the 'html' directory, using a tool to encrypt that line.


But when I try to access this conent, I get a 500 Internal Server Error.


Making this whole thing more maddening is that the host restricts me from accessing the error logs. Any attempt I've made to get an explanation from the host has been met with a response that they don't provide any assistance with developing web content.

Any suggestions for what I'm doing wrong?? Thanks

-#

 

 

 

 

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