Urgent help needed: can't transfer accounts via WHM or SSH
I need to transfer some accounts to another server, but it doesn't work. I have no problems transferring accounts from the same source server to another destination server. When I choose the multiple account copy function in WHM the screen with 'Account List from apollo.hostingapi.com' appears as usuall, but then nothing more happens - packages and accounts from the source server aren't shown. I then tried copying the accounts via SSH but with no success. After wget it stops or freezes and nothing more happens.A cpanel tech asked if root SSH were disabled on the souce server, but if this is the reason why am I then able to transfer accounts to other servers from the same source server? - How do I check if SSH is disabled, or does anyone here know a solution for this problem?
Thanks
John