How many hours of sysadmin hours to buy ?
I am shopping around for sysadmin support service and keep ending up with the same question. How many hours of administration do I want ?How do I know how many I need ?
I want to deal just with WHM/Cpanel and spend time dealing with routine enquiries and support question from clients.
Anything that has to do with the OS or system upgrades I will need the sysadmin to do it as I don't know Linux enough.
Now if I serve a clientele that are small brick-and-mortar businesses who simply need an online presence and not much more, how much support hours should I expect to buy ?