. info Domains having problem with our name servers

Hi

We've been having a problem with our customers adding .info domains to our main name server:

ns1.dns-systems.net
ns2.dns-systems.net

When ever we try and make a name server change to .info domains we get back errors like:

Update Name Server error. Response Code: 480 Response Text: Command failed: unable to verify existence of nameserver ns2.dns-systems.net

The name servers work fine for .com etc... and are registered as they should be.

* Has anyone else had a problem like this?

* Do I need to register the name server with .info reg?

* Or is there something on our name server set up anyone can see that might cause a problem?

Any help is much a preciated as we have customers wanting to get sites moved and we just can get any .info domains name servers changed to ours.

Thanks in advance.

 

 

 

 

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