Problem with DNS propagation in ISRAEL
I'm facing a strange problem and I need some advise. We have a new customer from Israel and his website hosted on our server doesn't comes up in Israel although it loads fine everywhere across the globe. I asked him to get in touch with his local ISP's to get the issue resolved with their DNS.
The client the returned to me with and informed that he had a discussion with Israeli Internet Union, they explained to him that the reason for this is that the hosting provider's DC (ThePlanet in this case ) need to include the DNS details for the Israeli ISP's, this way whenever there is a change it is sent to them as well.
Can anyone throw light on this..and help me understand why would THEPLANET require to add the DNS of the local ISP's of Israel..instead of the ISP's doing this and where could the problem exist.
