DNS trouble

I recently moved from a reseller account to a dedicated server with Managed.com. I am the owner of meanpc.com, but I have an admin that actually configures/maintains the server.

One of my clients is unable to get to the new server. I changed the IP info for the name server at my registrar, godaddy.com. I also configured the nameservers in whm.

Everyone else can get to the sites on the server, except this guy. It has been about 11 days since the move. Everyone else and I have been able to get to the site since about 24 hours after I put the change in.

His friend can reach the server, but he is on a different ISP. The server basically cannot be accessed from anyone using RoadRunner Cable Internet in Kansas City. He has been on the phone with their tech support and they say that there might be a server in between here and there that has not refreshed yet.

People in AU, GB, all over the US are having no similar trouble getting to the server.

Is there anything that can be done? This is going on much too long now.

Thanks,
Lonnie Honeycutt

 

 

 

 

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