FrontPage extensions and POST requests

Hi all,

I have a slightly crazy issue that I'm not really sure how to deal with. Here're the details:

I have developed a simple script for a client of mine that collects contact information about their clients, saves it to a database and send an email with these details. I am using PHP and MySQL. I have one file, called send_email.php, which is the form where the data is entered. The form's method is post and action is send.php. The issue is that when I click on the Submit button, I get a "Forbidden" error. When I visit send.php directly, I am not getting this error.

I submitted a ticket to the webhost and after about 36 hours, they finally replied, citing FrontPage extensions and the way they handle POST requests as the issue. They said that the only way to go around this is to either disable the extensions or lower the security (that's all I know, I don't know exactly what settings have to be lowered).

Is this even possible? As far as I know, the host doesn't use any control panels. Any changes to the account have to be done through their ticket system. In any case, returning to the issue: can FrontPage extensions really cause this issue? I've tested on an internal test server, and the issue doesn't exist. I have a feeling that the host is just choosing the simple way out and blaming something that isn't even responsible. I don't know, I never used FrontPage or dealt with FrontPage extensions. On the other hand, the client uses FrontPage fully, meaning that he doesn't want the extensions disabled.

On a side note, I'm pretty sure that this is a Linux account, and I'm a little surprised to find FrontPage extensions on Linux. Of course, I know it's possible, but nonetheless...

Thanks a lot for your help,
Max

 

 

 

 

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