Can't access some sites unless www deleted..

We are having difficulty accessing some websites unless we delete the www
from the URL. We have DSL access and a PC & Mac network. I have brought in a
laptop and connected them direct to the DSL modem and have the same problem.
I have discussed this with our DSL provider and he seems to have no answers.
They have replaced the DSL router and that didn't correct the problem.
Links within an accessible site must be edited to remove the www before they
will work. This doesn't happen on all sites, perhaps 10-20%. This is
consistent on all machines.

Thanks in advance!!

Keith

 

 

 

 

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