New clients domain

I had a new client signup the other day and he sent a ticket about his domain not working.

I told him to wait 24 - 72 hours for it to resolve to our servers.

After it resolved I checked it out and it still wasn't working.

I have checked for DNS zones, and I have a dns zone for his domain, yet it is still not working.

He has our nameservers correctly entered for his domain, I just can't figure out the problem.

Any help is greatly appreciated.

 

 

 

 

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