email mystery

About one month ago, we started having problems receiving email from certain people. (rainbow.ca) Just randomly, there were some people who's email message was not getting to us. These people were not related in any way and in different parts of North America.

We thought it was our webhost who was the problem (IPowerWeb). They were not very helpful and we just switched hosts 2 weeks ago. Now we are with realwebhost.net (awesome people btw) and we thought for a while the problem was gone but it is back! So we know now it has nothing to do with the web host. Also, when I talked to them, the emails were not even getting to the server. So how in the world could this problem happen! Could this have ANYTHING to do with the registrar? (OpenSRS) That is all I can think of and it is the only thing that makes sense! Can someone please help? Our next step is getting a new domain name but that means we have to get email addresses changed etc which will be bad. Please help if you can. Thanks!

 

 

 

 

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