web based ftp access?

I have a Linux server with cpanel. I'm able to access ftp via internet explorer with the default username:

ex: ftp://john:password@ftp.canadaracing.ca

If I make anew account in cpanel is give me a weird username:

"john@canadaracing.ca" is the username. If I want to access ftp via a browser by this account it never works even if I enable annonymous ftp access.

ftp://john@canadaracing.ca:password@ftp.canadaracing.ca

Is there way to fix this? I'm trying to find a way to give a third party ftp access without using a ftp program (since it's a bit complicated for most beginners).

Thanks

 

 

 

 

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