problems with EV1 SSL certificate install

I just purchased an SSL certificate from EV1, and after following the instructions and installing the certificate, I'm receiving the following error messages when attempting to access a secure page:

Netscape 7.0 and www.mydomain.com cannot communicate securely because they have no common encryption algorithms.

Firefox and www.mydomain.com cannot communicate securely because they have no common encryption algorithms.

Internet Explorer: The page cannot be displayed

I am using Tomcat on a Linux server.

To create the CSR file:
/usr/java/jdk/bin/keytool -genkey -alias tomcat -keyalg RSA -keystore /root/mydomain.kdb

To convert the certificate into a keystore:
1) Copied the Web Server Certificate in the email into "mydomain.pem" text file.
2) openssl x509 -in mydomain.pem -inform PEM -outform DER -out mydomain.crt
3) /usr/java/jdk/bin/keytool -import -alias tomcat -keystore /usr/local/tomcat/conf/ssl/mydomain.kdb -file mydomain.crt
4) restarted Tomcat

Everything works when I use a self-generated certificate.

I don't have the GeoTrust root certificate - do I need it? The instructions were unclear. In any case, any help would be appreciated!

Daniel

p.s. I just got an email from EV1 telling me that they weren't going to support me because I don't have a server with them. Friendly.

 

 

 

 

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