Newbie - Got apache error on fresh server

I got error on WHM like this :"Unable to obtain apache version information. Your apache server at xxx.xxx.xxx.xxxx may be down, or unreachable."
I have submit tickets but the answers didn't solve the problem.
This error exist since the first time i got this server, is this usual, or just me?
What should I do? Rebuild the apache?

It can't be restarted from WHM or SSH

Could you help me out guys?

FYI I use CentOS with Cpanel/WHM

Thanks

 

 

 

 

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