Customer continuosly locked out (temp) from server???

I have a server being leased to a user who has his own small webhosting company.The problem is that he complains that at random intervals the guy is continously unable to access the server for3-5 minutes, or until he changes his IP.

He states that he cannot access any service for the server until he either waits for it to fix itself or changes his IP.

I tried to duplicate any hammering that may be going on by refreshing his homepage about 200 times in a row to see if I could duplicate it, but no luck, resolves fine for me every time.

Almost sounds like his IPis temporarily being null routed by the server (or someone else) for reasons unbeknownst by me.

Has anyone similar experience with this?

 

 

 

 

Top