Help! FTP and server connection problems

I maintain a small site on Eart***** and started having problems with editing and uploading changes. I CAN log in and open the site directly in Front Page. I can also create and upload files less than 2kb. However, any files greater than 2kb causes the server to break the connection - "Server has unexpectedly closed the connection".

-- I have tried to direct FTP using Internet Explorer, WS_FTP, and CoffeeCup Direct FTP. Each time the server/connection attempt times out.

-- I am able to open files in the Eart***** File Manager, but it times out when trying to save changes.

-- I have attempted most of the above on two different computers (on the same network), but with the same result.

-- I have turned off my Windows Firewall as well as my antivirus software.

I can open a different site hosted on Lunarpages (which is a great host), and FTP large files without any problem whatsoever.

When I contacted Eart*****, this was the essence of their response: "we suggest you to contact your service provider as the issue seems to be a connection problem"

Does anyone have any ideas as to why this might be happening?.

- Gavinski

 

 

 

 

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