Problem w/ Kayako eSupport and Piping

Hello,

We are having some difficulty w/ the parsing and piping features in Kayako eSupport v 2.2. We are trying to get email mailed to support@ to be picked up by the eSupport app.

We are using Win2k3, Helm and MailEnable.

Can anyone provide either documentation or help w/ the parsing and piping features of Kayako?

Thank you,

 

 

 

 

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