having problem transfering multiple account on WHM, need help

i have problem with transfering accounts from old server to a new one. there is about 130 accounts that i want to transfer.

i'm using cpanel 9.9.1 current 10 at both server (old & new) and using WHM "multiple accounts transfer" tools to transfer the accounts. server OS on old server RH 7.3 and on new server RH 9.

my server is a vps, old at dinix and new at powervps.

here is the error i got after WHM finish transferring all accounts:

P.S: i change accounts names for security reasons.

1. some accounts folder /home/usrname owned by root, it should be owned by its accounts username. only about 10 accounts that having this problem, the other accounts is correct.

drwx--x--x 13 root root 1024 Oct 10 05:29 usrname1/
drwx--x--x 21 root root 1024 Oct 10 05:32 usrname2/
drwx--x--x 11 root root 1024 Oct 10 05:32 usrname3/
drwx--x--x 7 root root 1024 Oct 10 05:32 usrname4/
2. files/directories inside /home/usrname that having problem described above (no. 1) is owned by root and some files/directories by other username.

root [/home]# ls -l usrname1

drwx--x--x 13 root root 1024 Oct 10 05:29 ./
drwx--x--x 139 root root 3072 Oct 10 05:33 ../
-rw------- 1 root root 28 Sep 16 18:33 .contactemail
drwxr-xr-x 2 root root 1024 Jul 27 11:16 .entropybanner/
-rw------- 1 root root 14 Sep 16 18:33 .lastlogin
-rw-r--r-- 1 root root 36 Jul 27 11:28 .mailboxlist
drwx------ 3 root root 1024 Jul 26 12:58 .neomail/
drwx------ 2 root root 1024 Jul 27 11:28 .sqmaildata/
drwx------ 2 root root 1024 Sep 3 09:17 .trash/
drwxr-x--- 3 usrname3 mail 1024 Apr 17 02:44 etc/
-rw-r--r-- 1 root root 5106 Aug 19 18:19 index.html
drwxrwx--- 3 usrname3 mail 1024 Oct 2 16:03 mail/
drwxr-xr-x 3 root root 1024 Mar 27 2004 public_ftp/
drwxr-x--- 13 usrname3 nobody 1024 Sep 3 09:22 public_html/
drwx------ 7 root root 1024 Mar 27 2004 tmp/
lrwxrwxrwx 1 root root 11 Oct 10 05:29 www -> public_html/
3. when i try to chown directories that having wrong owner i got this error:

root [/home]# chown usrname1:usrname1 /home/usrname1

chown: changing ownership of `/home/usrname1': Disk quota exceeded
4. because i got "disk quota exceded" so i try increase to increase quota for that username using WHM: "Quota Modification" and "Upgrade/Downgrade Account", none of them works. when i type:

root [/home]# quota usrname1

got these error message:

Disk quotas for user usrname1 (uid 32135): none
also in WHM "List Accounts" page shows that usrname1 used 0 Meg space and have Unlimited quota.

5. then i try to run /scripts/fixquotas, and got this error:

Installing Default Quota Databases......Done
Quotas are now on
Updating Quota Files......
quotacheck: Cannot get quotafile name for /dev/vzfs
quotacheck: Cannot get quotafile name for /dev/vzfs


quotacheck: Cannot get quotafile name for /dev/vzfs
quotacheck: Cannot get quotafile name for /dev/vzfs

....Done
Note: call resetquota with --useplanquotas to reset all quotas to plan defaults
Resetting quota for usrname1 to 100 Meg....Done
edquota: Can't write quota for 32129 on /dev/vzfs: No such process
6. because this problem only occured to some accounts and not all accounts. so i try to create a new account with fake domain to test, i got this error message:

Creating web http://www.usrname5.com.
Chowning Content in service /.
Error #2005d Message: The server extensions were unable to access the file "service.cnf". Please check the file permissions.
(OS Error #13 Message: Permission denied)
Error: The server extensions were unable to access the file "service.cnf". Please check the file permissions.
No such file or directory
and that account having the same problem as described on no. 1-5

i already try to transfer accounts twice and still having same problem on the same accounts.

any body can help?

thank you.

 

 

 

 

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