Email not working on Cpanel Accounts
>> RHE
A client brought to my attention that all of the email accounts on her account was not working.
I checked the mail queue and it was empty, so i proceeded to click on the repair/rebuild mailboxes in WHM... however i got this error going all the way down the page:
/home/user/etc/userdomain.net/shadow is a link. Not changing ownership.
/home/user/etc/userdomain.net/passwd is a link. Not changing ownership.
and its going all the way down the page.
Also when they try to use outlook they are receiving this message:
Task 'Groups - Sending' reported error (0x800CCC6A) : 'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: 451 Temporary local problem - please try later'
and
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'thomas@xboxinformer.com', Server: 'mail.xboxinformer.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F
I'm not exactly sure where to look, or start troubleshooting.. can anyone advise?
Thank you in advance.
