Problem with copying account from reseller account

Sorry, if I make 2 posts, but I think my first post doesn't match with my problem now. Please moderator, you can delete my first post.

I've suceeded transfering some of accounts from my old reseller account (different server) to my new dedicated server.

But there's only one account with problems :
- emails can't be copied, so the users lost their emails
- web pages can't be copied
- any preferences can't be copied
- the space quota become "unlimited"

so the only thing happens when I copied the account is the account created on my new server with the right password.

Please help me with this, because this client is one of my biggest client.

FYI: I've tried to terminate and re-copy the account several times

Thanks

 

 

 

 

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