APF Firewall blocking customer IP?

Hi, I've had an issue with a customer of mine not being able to reach my ev1 server. I just received an email from tech support over there that told me that my apf rules were blocking that customer's specific IP address.

Hopefully this isn't too general of a question, but what is it likely to be within conf.apf that would need adjusting? I didn't set this up intially and so am a bit in the dark..

 

 

 

 

Top