Cannot process UDP packets
We are running a battle.net server on a dedicated server on layeredtech.com. The problem is that when some users are connecting to the battle.net server with the game, they get an UDP error saying that they cannot process packets succesfully. So they can connect but as chat/telnet only. Most of them are behind some routers/firewall or whatever.
The real problem is that this was not happening on our last host and it doesn't happens on servint.net server either (we tested it there. It was on a VPS). And it does not happen on other battle.net servers available out there either. These users are having this UDP error only on our battle.net server SINCE we moved to layeredtech.com
So we though that it my be the OS: we were on RedHat and we are now on FreeBSD. But they can join other battle.net servers hosted on freeBSD with no problem and no UDP errors (and without special settings).
Then we though that it might be layeredtech.com network that was causing some UDP packets not processing properly but the users that got UDP error on our battle.net server do not get these UDP errors on another battle.net server that use saavis network too:
NO UDP error
C:\Documents and Settings\Killer>tracert ender.tog.net
1 <1 ms <1 ms <1 ms 192.168.0.1
2 8 ms 5 ms 7 ms 10.59.64.1
3 7 ms 15 ms 7 ms 24.200.234.162
4 13 ms 12 ms 10 ms 24.200.250.97
5 9 ms 12 ms 24 ms 10.154.0.178
6 14 ms 10 ms 9 ms if-1-0.core2.mtt.Teleglobe.net [207.45.204.33]
7 31 ms 29 ms 30 ms if-3-0.core2.ttt.teleglobe.net [66.198.82.10]
8 29 ms 29 ms 30 ms if-3-0.core2.cqw.Teleglobe.net [207.45.222.182]
9 34 ms 41 ms 30 ms if-7-0.core2.ct8.teleglobe.net [66.110.14.165]
10 30 ms 29 ms 30 ms ix-8-0.core2.ct8.teleglobe.net [66.110.14.170]
11 30 ms 36 ms 38 ms dcr1-so-4-0-0.Chicago.savvis.net [208.175.10.97]
12 64 ms 65 ms 61 ms acr1-loopback.Miami.savvis.net [208.172.98.61]
13 88 ms 62 ms 62 ms bpr1-so-0-0-0.Miamimit.savvis.net [208.172.99.82]
14 79 ms 63 ms 64 ms terranova-1.usmiam.savvis.net [64.240.245.18]
15 63 ms 66 ms 64 ms tog.net [216.89.226.5]
1 <1 ms <1 ms <1 ms 192.168.0.1
2 8 ms 5 ms 7 ms 10.59.64.1
3 7 ms 15 ms 7 ms 24.200.234.162
4 13 ms 12 ms 10 ms 24.200.250.97
5 9 ms 12 ms 24 ms 10.154.0.178
6 14 ms 10 ms 9 ms if-1-0.core2.mtt.Teleglobe.net [207.45.204.33]
7 31 ms 29 ms 30 ms if-3-0.core2.ttt.teleglobe.net [66.198.82.10]
8 29 ms 29 ms 30 ms if-3-0.core2.cqw.Teleglobe.net [207.45.222.182]
9 34 ms 41 ms 30 ms if-7-0.core2.ct8.teleglobe.net [66.110.14.165]
10 30 ms 29 ms 30 ms ix-8-0.core2.ct8.teleglobe.net [66.110.14.170]
11 30 ms 36 ms 38 ms dcr1-so-4-0-0.Chicago.savvis.net [208.175.10.97]
12 64 ms 65 ms 61 ms acr1-loopback.Miami.savvis.net [208.172.98.61]
13 88 ms 62 ms 62 ms bpr1-so-0-0-0.Miamimit.savvis.net [208.172.99.82]
14 79 ms 63 ms 64 ms terranova-1.usmiam.savvis.net [64.240.245.18]
15 63 ms 66 ms 64 ms tog.net [216.89.226.5]
With an UDP error
C:\Documents and Settings\Killer>tracert pgtour.net
1 <1 ms <1 ms <1 ms 192.168.0.1
2 8 ms 13 ms 12 ms 10.59.64.1
3 8 ms 6 ms 13 ms 24.200.234.162
4 9 ms 24 ms 10 ms 24.200.250.97
5 13 ms 13 ms 21 ms 10.154.0.178
6 11 ms 9 ms 37 ms if-1-0.core2.mtt.Teleglobe.net [207.45.204.33]
7 30 ms 36 ms 55 ms if-3-0.core2.ttt.teleglobe.net [66.198.82.10]
8 44 ms 37 ms 34 ms if-3-0.core2.cqw.Teleglobe.net [207.45.222.182]
9 30 ms 31 ms 34 ms if-7-0.core2.ct8.teleglobe.net [66.110.14.165]
10 32 ms 42 ms 30 ms ix-8-0.core2.ct8.teleglobe.net [66.110.14.170]
11 31 ms 34 ms 31 ms dcr1-so-4-0-0.Chicago.savvis.net [208.175.10.97]
12 57 ms 55 ms 56 ms bcr1.Dallas.savvis.net [208.172.130.63]
13 56 ms 56 ms 57 ms ohr1-pos-4-0.FortWorthda1.savvis.net [208.172.131.82]
14 72 ms 58 ms 69 ms csr2-ve240.FortWorthda1.savvis.net [216.39.64.35]
15 58 ms 59 ms 72 ms 216.39.69.54 <--- What is this one exactly?
16 * * * Request timed out. <--- What is this one exactly?
17 58 ms 56 ms 62 ms 216.32.67.189
1 <1 ms <1 ms <1 ms 192.168.0.1
2 8 ms 13 ms 12 ms 10.59.64.1
3 8 ms 6 ms 13 ms 24.200.234.162
4 9 ms 24 ms 10 ms 24.200.250.97
5 13 ms 13 ms 21 ms 10.154.0.178
6 11 ms 9 ms 37 ms if-1-0.core2.mtt.Teleglobe.net [207.45.204.33]
7 30 ms 36 ms 55 ms if-3-0.core2.ttt.teleglobe.net [66.198.82.10]
8 44 ms 37 ms 34 ms if-3-0.core2.cqw.Teleglobe.net [207.45.222.182]
9 30 ms 31 ms 34 ms if-7-0.core2.ct8.teleglobe.net [66.110.14.165]
10 32 ms 42 ms 30 ms ix-8-0.core2.ct8.teleglobe.net [66.110.14.170]
11 31 ms 34 ms 31 ms dcr1-so-4-0-0.Chicago.savvis.net [208.175.10.97]
12 57 ms 55 ms 56 ms bcr1.Dallas.savvis.net [208.172.130.63]
13 56 ms 56 ms 57 ms ohr1-pos-4-0.FortWorthda1.savvis.net [208.172.131.82]
14 72 ms 58 ms 69 ms csr2-ve240.FortWorthda1.savvis.net [216.39.64.35]
15 58 ms 59 ms 72 ms 216.39.69.54 <--- What is this one exactly?
16 * * * Request timed out. <--- What is this one exactly?
17 58 ms 56 ms 62 ms 216.32.67.189
So we are really completely lost. What could cause some packets not being processed properly?
- Our box is set properly (no firewall or whatever)
- Appropriate port is wide open on TCP/UPD (6112)
- Network seems not to be the problem
- FreeBSD seems not to be the problem either (Our freeBSD version is 5.1.3 or something like that. cannot remember exactly while typing this)
If anyone is having any idea... We are totally
Thanks for your time.
