Problems with ftp login

Hi there

I rent my own server and for some reason I cannot connect to my Server IP (66.118.185.7) heres what it says...
SmartFTP v1.1.984.18
Resolving host name 66.118.185.7...
Connecting to (66.118.185.7) -> IP: 66.118.185.7 PORT: 21
Connection timeout. No response from server.
and then it freezes there (and tries again in 30 sec)

however my isp ftp account can connect no problem
SmartFTP v1.1.984.18
Resolving host name ftp.shaw.ca...
Connecting to (ftp.shaw.ca) -> IP: 64.59.128.134 PORT: 21
Connected to (ftp.shaw.ca) -> Time = 32ms

Now firewall cannot be the issue (Norton Internet Security 2005)
because my ftp software is in the allowed list and i can connect to ftp.shaw.ca
and I am behind a router but why ftp.shaw.ca and not 66.118.185.7 ??

My friends can access 66.118.185.7 with all sort of ftp software.
infact i bet you could access it (wont get in but you will at least get the login error)

and I dont even get that far.

But i can log in to cpanel, whm etc
i can even see my web page hosted at that ip

any ideas?

(i will contact my DC off course but i just need some ideas)

 

 

 

 

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