Cannot get support from EV1 SSL

Bought a Rapid SSL from EV1 a week ago and while my e-mail is working fine, I never recieved the actual certificate BUT DID recieve the key and e-mails regarding the order etc....4 in total.

I have since e-mailed ssl@ev1.net , osc@ev1.net and support@rapidssl.com from last Thursday with no replies.

Its a shame to have to come on here and wash my dirty laundry in public but I dont know what to do. Their (EV1) online help system doesn't work at all....

Any ideas? I just need the cert e-mailed again? I need to buy a few more too and I'm afraid to do this today in case this happens again.

 

 

 

 

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