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Attention Business Owner:
ANALYSTS FIND NEW [ Microsoft Office 12 ] TO BE AN UNNEEDED PURCHASE
[ Extremely Complicated ] TO RE-LEARN AND SUGGEST KEEPING OLD VERSION.
September, 20th, 2005 - 4:00AM PDT
By Ina Fried / Staff Writer, CNET News.com
Unfortunately, the company was a little too successful at making
its innovations unobtrusive. In user testing, Microsoft found that
nine out of every 10 features that customers wanted to see added to
Office were already in the program. "They simply don't know it's
there," Chris Capossela, a Microsoft vice president, told a developer
crowd last week. "It's just too hard to find it."
"Some very small percentage of people are going to react overwhelmingly
negative," Sinofsky said in an interview. "I'm prepared for that."
But, he warned, Microsoft may still face a tough sell. "Microsoft has
to convince (corporate customers) not only that the new version is
better, but also that there is not a significant amount of retraining
that is going to be required for users."
FULL ARTICLE AT: http://news.com.com/Office+12+makeov...tml?tag=st.num
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http://it.slashdot.org/it/05/08/22/1...id=111&tid=109
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