LiveStats 5.0 Mail Problem

Hi,

Does anyone here use LiveStats 5.0 on their Win2k server who might have experienced the following problem and be able to help:

About a month ago the daily/weekly/monthly emails generated by my Stats server began to be delivered later and later and eventually stopped arriving altogether.

When the machine is rebooted, occasionally (presumably a backlog) of generated mails drop through but the email is incomplete and the attatchments are not attatchments but garbage in the body of the email. This only occurs once and thereater no further reports arrive.

This *might* be due to my installation of some Windows 2000 hotfix which might have interfered with this portion of the Stats Server around the same time though I can`t be sure which.

Basic tests haven`t revealed anything, e.g. settings haven`t been changed, service continues to run normally, nothing is generated in the Event Viewer, no additional filtering or security has been applied to the server or iMail server.

It's as if the thread crashes half way thru sending the mail and when the box is rebooted the buffer gets flushed so a half finsihed email gets sent out, addressed from 'MH Mail Subsystem'

MediaHouse aren't interested in helping as the software came with my dedicated server; the server company to their credit have investigated but haven't found the issue.

Any ideas? Many thanks.

 

 

 

 

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