Mail on cpanel server stopped working

I have several clients on the same server with reseller accounts who are suddenly complaining about the mail no longer working-

They can NOT download mail to outlook express
They can NOT send mail through outlook express
They can NOT receive mail through webmail
They CAN send mail through webmail

I had them manually reconfigure outlook. No help.

I tried to look in the server email logs to troubleshoot:

/var/log/exim_mainlog

and got this error: permission denied Mail on cpanel server stopped working

-----------------

Have tried these various fixes:

--------

/scripts/mailperm

--------

/scripts/updatenow

--------

/scripts/upcp

--------

/scripts/fullhordereset

--------

/scripts/fixwebmail

--------

/scripts/resethorde

--------

1. Repair the horde database through WHM

2. Delete any horde files in /tmp and restart cPanel

3. Force a cPanel update:

/scripts/upcp --force

--------

/scripts/fixeverything

-----------------

Nothing has worked, and I'm out of ideas.

Server specs:

WHM 10.6.0 cPanel 10.8.0-R27
CentOS 3.5 i686 - WHM

Any ideas? What else can I try?

 

 

 

 

Top