Visitors get frequently locked out from my VPS.
The problem is that my websites is often inaccessible for me and my visitors.
Almost all visitors come from two countries, Sweden and Finland, and I also live in Finland. When I'm locked out, I'm still usually able to access the websites through a proxy. The problem is not limited to my home connection as I've been frequently unable to access my websites from other computers located in Finland. However when I use a proxy or use a computer outside Finland, I am also sometimes unable to access those websites but it occurs rarely during the busy weekends.
In addition, I'm always able to access WHM or Virtuozzo Control Panel from whatever computer.
My provider is EuroVPS (VPS with WHM/cPanel) and they have been excellent otherwise in terms of support and reliability. However, they haven't been able to give a solution to this problem.
The problem should not be lack of memory or CPU power. As memory is only used at max. 50% percent of my 512mb allocation and CPU is only clocking around 20% of the max. allocation. Bandwith usage is also at around 50 percent.
Here's some excerpts from the httpd.conf file.
Timeout 300
KeepAlive ON
MaxKeepAliveRequests 100
KeepAliveTimeout 15
MinSpareServers 5
MaxSpareServers 10
StartServers 5
MaxClients 150
MaxRequestsPerChild 0
Do you guys any ideas what could be causing this and how to solve it?
Why is users from certain geographic areas more prone for getting locked out?
I probably have to hire an admin to look into this, but I wanted first to ask from a broader audience.
Thank you in advance!
Janne
