SSL Install failing

Hi All,

Please help.

I purchased a SSL Cert and now trying to install it. As per the Installation procedures , it seems very straight forward but when I follow the procedure, it always gives error :

So let me tell you step by step what I am doing:

1. Received SSL CERT in e-mail from ssl provider

2. Created key for the domain from cpanel
SSL Manager --> Private Keys

3. Now trying to install SSL per the instruction (FROM Web HOST Manager)
http://www.rapidssl.com/ssl-certific...ate/cpanel.htm

4. Now I pasted the generated key and ssl cert from ssl provider and when click on Do, I get the following errors:

Attempting to verify your certificate..... Modulus mismatch, key file does not match certificate. Please use the correct key file

If I am doing anything wrong, could you provide a step by step procedure please.

Your help is much needed as I tried a lot but still no luck.

Thanks
infotq

 

 

 

 

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