Rogue nameservers that won't die in DNS records
I am wondering if anyone here has had a similar experience to me, and if they managed to resolve it. I searched the forum, and found situations that were close, but I couldn't see any resolution or find out what happened eventually.
The problem is simple - I took over the hosting of a website. The domain was transferred to my account with Total Registrations. I deleted the existing two nameservers and added the two new nameservers. This has been set up properly and Total Registrations confirm it....
Except the internet is convinced that there are now four nameservers, the two that work, and the old two that don't. So half the traffic is going AWOL.
It is now nine days since the change was made. The settings are right in WHOIS (just the two nameservers), but every A record lookup still has four.
The registrar (Total Registrations) has said they have done all they can since their records are correct, and that the bad information is coming from the register (pir.org) and that I should contact them. However, I seriously doubt I am going to get any joy from the register - if I'm lucky the fob off that I need to speak with Total Registrations.
Does anyone have any experience of nameserver records that just won't die? Or of successfully getting the register to fix something?
Finally, does anyone have any suggestions as to how I might mitigate the damage that is being done at the moment? (Some settings that would help at the rogue nameservers if I ask nicely?)
Any insight is much appreciated.
