Very big DNS-trouble

Hi everybody,
I really need your help geeks. Rackshack.net support is killing me.
Here goes full story:
I've purchased dedicated raq4 at rackshack.net and for all of my domains I use their DNS service and all my DNS-records are:
ns1.rackshack.net
ns2.rackshack.net
All domains are working ok but so far I've purchased new domain www.kozerog.ru at nic.ru and this registrar doesn't allow such DNS records and I get this error:
1. NS list must contain at least two nameservers in different/24 networks.
So I had to add one more nameserver to my DNS-record:
ns1.rackshack.net
ns2.rackshack.net
ns4.nic.ru

The admin of ns4.nic.ru told me that I've to ask admin of ns1.rackshack.net 2 things:
1. Allow zone transfer for kozerog.ru to ns4.nic.ru
2. Add ns4.nic.ru to the list of nameservers at ns1.rackshack.net for kozerog.ru

The first point is done and I recieve message that "ZONE is placed".
But the second issue isn't resolved and I receive an error message:

We are sorry to notify, that the check of your domain's
zone 'KOZEROG.RU' has failed with the following error(s):

1. NS records list for KOZEROG.RU. provided in the domain template
is different from the one contained at ns4.nic.ru.(194.226.96.8, 194.226.96.8)
ns4.nic.ru. - 'ns1.rackshack.net. ns2.rackshack.net.'
domain template - 'ns1.rackshack.net. ns2.rackshack.net. ns4.nic.ru.'

2. NS records list for KOZEROG.RU. provided in the domain template
is different from the one contained at ns1.rackshack.net.(207.218.223.132, 207.218.223.132)

ns1.rackshack.net. - 'ns1.rackshack.net. ns2.rackshack.net.'
domain template - 'ns1.rackshack.net. ns2.rackshack.net. ns4.nic.ru.'

3. NS records list for KOZEROG.RU. provided in the domain template
is different from the one contained at ns2.rackshack.net.(207.218.223.162, 207.218.223.162)

ns2.rackshack.net. - 'ns1.rackshack.net. ns2.rackshack.net.'
domain template - 'ns1.rackshack.net. ns2.rackshack.net. ns4.nic.ru.'
I've registered this domain more than a month ago and still can't make it work because Rackshack support replies me with something like:
Unable to add ns4.nic.ru.
nic.ru is a top level domain for nic.ru. already dns;d and pointing to 194.226.96.8
which is not our server and is not on the users raq
Could You tell me please what should I say to rackshack support to make my domain work.

Thank You in advance

 

 

 

 

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