Can't FTP to my site. Wierd problem.

HI, I have a site hosted in California by a company called hosting4less. I am in MD.

Here's my problem. After never having a problem, I now cannot FTP into my site.

When I ping the site it times out. When I do a tracert it times out when it hops close to the host.

The web site is up and accessible. There are no problems with HTTP access whatsoever.

My host who it seems does not have much time to talk to me says that the problem is at my end, specifically that it is my provider which is Comcast on the @home service. My host says he can tracert to me and it dies close to me. He says that my tracert to them dies because of the return path, i.e it appears to die at the host end but it is actually getting there and the result is dying on the way back to me???

While my host was shouting at me down the phone, I heard someone in the background talking about a 'Known Cisco Bug'.

Any gurus out there maybe shed some light on this problem?

Thanks

 

 

 

 

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