I need a VERY SMART person to answer this one

Today I ordered a new dedicated server at rackshack.net. I have been having a pretty complicated problem.

Every 20 minutes or so I get booted and my FTP account, Telnet, and the web user control panel do not allow me to log in - It appears that I connect, but the password does not work in all of the applications. When I try to visit the site at these times, it prompts me to download a file, which is named as my IP address with no extension. The file, when opened in notepad, is some sites HTML file (not my site).

I can ping my site and tracert just fine when this happens. But visiting the site prompts me to download that file, and I can't FTP, TELNET, or access the web control panel.

rackshack doesn't see my problem. Everything works for them fine. About 10 minutes after it goes out, it comes back on. Then I can get into everything again.

I have tried troubleshooting on several different computers on several different platforms, in several locations in the Denver Metro area. All of these places reproduce my problem.

Again, it appears that I can connect in FTP but it doesn't accept my password. Login failure in FTP, 'Authorization Required' for the online control panel, and telnet freezes.

I AM using the correct password.

Geez. If you get this, you are the smartest person on the planet.

I have been working on this for 13 straight hours.

Any help is much appreciated! My IP address is: http://216.12.213.12 (if this helps at all) IF YOU SEE a site called kachara.net - PLEASE REPLY that you did and where you are (Katchara is not my site, it is the file that is downloaded - I have no idea why it is happening). If you get in, you will see some 'jensenweb' flash.

Thanks again for any help!

Addict

 

 

 

 

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