SPAM attack
Last night and today our server was used for a major mass spam.
It crashed out most services and our server load was up to near 20 at one point, memory use was up to 95%. This is on a PIII 1000 with 512mb RAM.
It took us all day to sort out the problem, mails were bouncing around all over the place, its been a long stressful day but things seem back to normal. Luckily for the other accounts we were only down around 15 - 20 mins all day, although were probably very slow!
The domain involved was topdealuk.co.uk - i have spoken to the client and he says it wasnt hime, although to be quite honest i dont believe a word he says, he was quite obviously hiding something. Obviously i deleted his account immediately.
There is also some connection somewhere with thew domain talkingpages.co.uk, although i havent had time to look into this.
My question is this, what shall i do about this? I have a lot of mails from unhappy people. I have mailed them and apologised.
Is there any actions i can take? Do i refund the payment this guy made? Is there anything i can do to prevent this type of thing happening again?
Any advice would be appreciated, i am off to bed now.
Thanks.
