Thoughts, Opinions, Need?
There are various technical support systems available that suits our needs in some form or fashion; however, what if there were a product or service that was all voice-enabled? (i.e. support systems to handle customer service, billing and technical support issues to possibly a voice-enabled control panel)
As a company establishing a new division to allow us to emerge into offering this technology, I wonder of the need, desire and/or usefullness. The elimination of traditional web-enabled support systems and/or control panels to the 21st century voice-enabled support systems and/or control panels could be around the corner.
We are drafting the specs which will be scalable for use by large hosting companies down to those who resale hosting services.
I encourage your ideas, thoughts, opinions and/or comments.
