About to shoot somebody at Netsol

I am currently trying to change the name servers for a client domain that was registered with Netsol.com. I have been running in circles. First, after an extensive search and researching this forum, I was able to locate the form to add a new host to their database, then I received an e-mail :
We have sent an e-mail notification message to Guardians for this
host and the domain name where the host resides, asking for their
approval or disapproval of the change you have asked for. We will
follow the first set of instructions we receive.
Which should be me.

I then added my name as contact again, only to receive:
ERROR: contact already registered
I would appreciate any advice/help.

Marcus

 

 

 

 

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