WHM and resellers reliability question
Can anyone help..
We have started to test some additional UNIX servers from a new provider with a view to placing a lot of resellers on them - the servers are UNIX with Linux and run the standard WHM.
During our testings we have added around 15-20 resellers that only do small amounts of new customers but our Apache keeps failing - this has happened 3 times in the last month alone. Our provider informs us that the reason for the failures is because we are placing resellers onto the servers and they mess up the settings etc and it's a risk we have to take. Is this correct ? Many years ago I dabbled personally with other companies resellers accounts using the same systems and I never had any down time in over 6 months.
In case it helps, we are not giving the resellers access to DNS, root etc etc, just allowing them to add account and the basics etc.
Any feedback on this would be great, plus, if this is a known issue and ways to remove this issue too would be brilliant
Thanks,
Jo
