moving sites to new host

I just signed up for a reseller account with a new webhost. I used my WHM with the old host to create 3 Cpanel accounts. I need to move these to my new host. I wasn't sure how to do this. What I tried was the following:

Logged into the WHM panel provided by new host and created 3 accounts as I had with my previous host.

Logged into each account on old host through Cpanel and used the backup feature to do a home backup and a database backup.

Logged into each acount on new host through Cpanel and tried to restore from the backup files I had just downloaded.

The problem I'm having is that when I try to restore, I get to a page that shows an upward arrow saying "restoring files" or "restoring database" and depending on which I'm restoring and it just sits there. After a while I try to go to the Cpanel home page but it hasnt restored any files. IN the case of the database restore, it creates an empty database but doesn't populate it.

What am I doing wrong? Is there anything I can do to fix this?

Thanks for the help.

--Haider

 

 

 

 

Top