Trouble Setup DNS in Plesk

Hello,

I have order new server in Rackspace with Plesk support and this is my first time using Plesk...so i really have a trouble setting up the DNS in PLESK.

I have configured NS, A and MX in Server>DNS menu. As i read in documentation if the DNS name server is different with the domain name, i have to create another account.

For example i would like to create abcd.com using DNS ns1.efgh.com, i have to create DNS for abcd.com like this:

abcd.com NS ns1.efgh.com
abcd.com NS ns2.efgh.com
abcd.com A 123.123.123.123
www.abcd.com CNAME abcd.com.

Because DNS is different, so i have to create another account for DNS domain...it's like this one:

efgh.com NS ns1.efgh.com
efgh.com NS ns2.efgh.com
ns1.efgh.com A 345.345.345.345
ns2.efgh.com A 345.345.345.567
abcd.com A 123.123.123.123
www.efgh.com CNAME efgh.com.

By doing this, as the documentation said the system will recognize efgh.com as DNS.
But after i created the first and second account, when i ping it wont responsed? Why?

Anybody can help me?

 

 

 

 

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