Exim (cPanel) rejects email from Amadeus
I have several travel industry clients who I host and they CANNOT receive email from the Amadeus system. This is vital email for their business - airline booking confirmations, etc. Also any client of mine that uses an online booking website which is using the Amadeus system - they will not receive their emails from the system. For example, any client of mine who books a QANTAS flight online will not receive the emails from Amadeus.
Why this is I will tell you in a minute - because I do want to try and see if I can some how stop exim from rejecting these emails. However, I will say that I contacted Amadeus Australia around a year ago explaining the problem and their response basically was that we don't care it it would be too hard to fix their system.
Right rant over. Here is the problem. The sender header in the emails contains a list sytax. How stupid is that? Exim rejects this as an invalid user. Exim rejects the mail because their is no valid sender address to bounce undeliverable mail to. Is that unreasonable?
Example:
Code:
2004-06-09 04:06:50 1BXuMT-0003BO-MS H=(mail1.amadeus.net) [195.27.160.5] F=<emailserver@pop3.amadeus.net> rejected after DATA: syntax error in 'Reply-To:' header when scanning for sender: missing or malformed local part (expected word or "<") in ""Please do not respond": ;"
