Need Help: Virus spreading via mail server
I have a virus e-mail spreading around inside a server and I was wondering if this is a new issue. I am seeking for technical assistance for those experiencing this before..It keep sending in using support@mydomainname.com, service@mydomainname.com, mail@mydomainname.com
*mydomainname.com is just an example of my actual domain name hosted in the server.
From: service@mydomainname.com
To: popaddress@mydomainname.com
Subject: Warning Message: Your services near to be closed.
Dear Mydomainname Member,
We have temporarily suspended your email account popaddress@mydomainname.com.
This might be due to either of the following reasons:
1. A recent change in your personal information (i.e. change of address).
2. Submiting invalid information during the initial sign up process.
3. An innability to accurately verify your selected option of subscription due to an internal error within our processors.
See the details to reactivate your Hive account.
Sincerely,The Mydomainname Support Team
+++ Attachment: No Virus (Clean)
+++ Mydomainname Antivirus - www.mydomainname.com
To: popaddress@mydomainname.com
Subject: Warning Message: Your services near to be closed.
Dear Mydomainname Member,
We have temporarily suspended your email account popaddress@mydomainname.com.
This might be due to either of the following reasons:
1. A recent change in your personal information (i.e. change of address).
2. Submiting invalid information during the initial sign up process.
3. An innability to accurately verify your selected option of subscription due to an internal error within our processors.
See the details to reactivate your Hive account.
Sincerely,The Mydomainname Support Team
+++ Attachment: No Virus (Clean)
+++ Mydomainname Antivirus - www.mydomainname.com
From: support@mydomainname.com
To: popaddress@mydomainname.com
Subject: Your new account password is approved
Dear user popaddress,
You have successfully updated the password of your Mydomainname account.
If you did not authorize this change or if you need assistance with your account, please contact Hive customer service at: support@mydomainname.com
Thank you for using Mydomainname!
The Mydomainname Support Team
+++ Attachment: No Virus (Clean)
+++ Mydomainname Antivirus - www.mydomainname.com
To: popaddress@mydomainname.com
Subject: Your new account password is approved
Dear user popaddress,
You have successfully updated the password of your Mydomainname account.
If you did not authorize this change or if you need assistance with your account, please contact Hive customer service at: support@mydomainname.com
Thank you for using Mydomainname!
The Mydomainname Support Team
+++ Attachment: No Virus (Clean)
+++ Mydomainname Antivirus - www.mydomainname.com
Viruses found in the attached files.
The file email-password.zip: Virus identified I-Worm/Mytob.HM. The attachment was moved to the virus vault.
Checked by AVG Anti-Virus.
Version: 7.0.323 / Virus Database: 267.8.11/45 - Release Date: 7/9/2005
Where & how do I get started to remove this issue from my server? I have sent a ticket to The Orbit (where my server is with ThePlanet) and they aren't aware of it at all..
Anything I must know or websites I can read, please post up a reference. Thanks!
